More than just the tech…

At Pi, we know that finding the right search solution is so much more than just buying the technology. You and your colleagues need to be confident and assured that you are getting as much benefit from it as possible.

That’s why, when you choose the Pi Platform, you can expect the highest level of support and assistance throughout the lifetime of your solution.

If you require more support, bespoke training or project management, our Support team are happy to discuss your needs. Give us a call today.

UK

UK: 09.00am – 20.30pm
T: +44 (0) 203 371 3935
E: support@pi-datametrics.com

US

NY: 04.00am – 15.30pm
LA: 01.00am – 12.30pm
T. +44 (0) 203 371 3935
E: support@pi-datametrics.com

Support services

  • Pre-sales support to help you find the right solution
  • Product walk through to help you get the best out of the solution
  • General support: A swift response to your operational queries
  • Technical support: Technical expertise available if you need it
  • Account management: Your point of contact post-implementation
  • Training: We offer additional training modules of differing levels depending on your individual or business’ needs
  • Multimedia support: We invest in supplying FAQs and multimedia support to help you resolve issues independently

Check out our technical requirements to get the best out of the Pi Platform.